FAQ
Welcome to the SOLIDAR+ Learning Platform help centre. Find answers to the most common questions below. If you can't find what you're looking for, feel free to contact us !
Access & Login
Some resources are publicly available, but to follow e-courses, track your progress, earn certificates and take part in the forum, you need a SOLIDAR+ account. If you want to create one click here.
Sign in, click on your name in the top-right corner and select My Account. In the Connection & Security section, click Edit security settings, enter your current password and your new password twice, then confirm. You will stay signed in on your current device.
On the sign-in page, click Reset Password and enter the email address linked to your account. You will receive an email with a link to choose a new password within a few minutes. If you don't receive it, check your spam folder or contact us at learning@solidar.org.
First, check your spam or junk folder for an email from SOLIDAR. Please note that invitation links are only valid for a limited time. If your link has expired or you can't find the email, contact your SOLIDAR+ coordinator or write to learning@solidar.org and we will send you a new invitation.
Content & E-courses
Yes. Publications, toolkits and training materials are available as PDF downloads. For e-courses, some documents can also be downloaded directly from the course content when the download option is available. Recordings can be watched online.
The platform contains three types of resources: trainings and e-courses, capacity-building materials (toolkits, publications, webinar recordings), and thematic learning resources organised by area (Social Rights, Just Transition, Civic Space & Democratic Participation, Education & Lifelong Learning, Migration & Inclusion, International Cooperation & Sustainable Development).
Some e-courses end with a certification quiz. Once you complete all the steps of the course and pass the quiz, your certificate is available in your profile.
Forum
The forum is a space for SOLIDAR+ members to exchange knowledge, share good practices, and comment on draft documents before publication.
All registered SOLIDAR+ members can post questions, reply and comment once signed in. Some actions, such as editing other members' posts, are reserved for moderators.
The forum is organised by thematic area. Click on the relevant category, or use the tags and the search bar at the top of the forum to find all discussions on your topic.